Frequently Asked Questions
What if I need to cancel?
There are no refunds, but you can transfer your seat to some else, just let us know who will be taking your ticket so they can check in. If Hudson Trolley Co. or the conductor deems that bad weather or unsafe conditions exist, he/she will cancel the tour and we will rebook your tour.
Is the trolley open air?
No, it is enclosed and temperature controlled with heat and air conditioning.
Can I bring my own beverages?
Yes, you certainly can! Alcoholic (for those over the age of 21) & non-alcoholic drinks are welcome.
Can I bring a cooler?
Yes, there is plenty of space for them.
Can I bring snacks?
Yes! Feel bring to bring snacks.
Where do the tours originate and conclude?
The tours originate and conclude in front of the Octagon House Museum at 1004 Third Street Hudson, WI. Please note: Hudson Trolley Co is not affiliated with the museum or the St. Croix Historical Society. We encourage you to take a tour with them as well or browse their unique gift shop.
How long are the tours?
They are approximately 1- 3.5 hours long, depending on the type of tour.
Is there a restroom on board?
No, there is not. Please plan ahead for the 1 hour tours. The 3+ hour tours have multiple restroom stops.
Who drives the trolley?
Professional drivers that have their CDL (Commercial Drivers License), passenger endorsement and up to-date medical records. Our drivers are required to be in compliance with federal, state and local laws.
Can we tip the crew?
Please do! Tips are welcomed and appreciated.
What happens in inclement weather?
We operate rain or shine. The trolley is fully enclosed; however, safety is our number one concern. If unforeseen weather arises, the conductor has the right to cancel the tour and offer a refund or rebook your tour.
Is there anything else we should bring along?
Your curiosity and excitement! We can’t wait to entertain you!
There are no refunds, but you can transfer your seat to some else, just let us know who will be taking your ticket so they can check in. If Hudson Trolley Co. or the conductor deems that bad weather or unsafe conditions exist, he/she will cancel the tour and we will rebook your tour.
Is the trolley open air?
No, it is enclosed and temperature controlled with heat and air conditioning.
Can I bring my own beverages?
Yes, you certainly can! Alcoholic (for those over the age of 21) & non-alcoholic drinks are welcome.
Can I bring a cooler?
Yes, there is plenty of space for them.
Can I bring snacks?
Yes! Feel bring to bring snacks.
Where do the tours originate and conclude?
The tours originate and conclude in front of the Octagon House Museum at 1004 Third Street Hudson, WI. Please note: Hudson Trolley Co is not affiliated with the museum or the St. Croix Historical Society. We encourage you to take a tour with them as well or browse their unique gift shop.
How long are the tours?
They are approximately 1- 3.5 hours long, depending on the type of tour.
Is there a restroom on board?
No, there is not. Please plan ahead for the 1 hour tours. The 3+ hour tours have multiple restroom stops.
Who drives the trolley?
Professional drivers that have their CDL (Commercial Drivers License), passenger endorsement and up to-date medical records. Our drivers are required to be in compliance with federal, state and local laws.
Can we tip the crew?
Please do! Tips are welcomed and appreciated.
What happens in inclement weather?
We operate rain or shine. The trolley is fully enclosed; however, safety is our number one concern. If unforeseen weather arises, the conductor has the right to cancel the tour and offer a refund or rebook your tour.
Is there anything else we should bring along?
Your curiosity and excitement! We can’t wait to entertain you!